Dell Laptop Not Turning On? Try These Fixes



Category: Blog

Troubleshooting a laptop that won’t turn on can be frustrating, but don’t despair! We’re here to provide some helpful tips for getting your Dell laptop up and running again. Read on for easy-to-follow advice from the tech experts you can trust.



If your Dell laptop won’t turn on, you may be facing a serious problem, but before you panic it is important to diagnose the issue and identify potential solutions. Without being able to power on your laptop, it becomes more difficult to analyze the cause of any potential hardware or software issues. This guide will help you understand potential causes as well as provide some steps that can be taken to potentially fix the issue.

Symptoms of a Dell Laptop Not Turning On

If your Dell laptop won’t turn on, there are several potential causes. Before you do anything else, check that the laptop is properly plugged in, and try another power outlet if possible. If the laptop still refuses to switch on, it might be an indication of a fault with the power adapter. It could also be a sign that the laptop is suffering from a deeper internal hardware issue.

To narrow down what might be causing your Dell laptop to refuse to start up, it’s useful to recognize some common symptoms associated with this kind of problem.

Signs of Power Difficulties:

  • Plugging the power adapter in fails to produce any visible result or sound
  • The LED indicator light on the charger does not light up when it’s connected
  • Battery does not charge when connected via AC adapter
  • The laptop cannot boot with only battery power

Damaged or Malfunctioning Component:

  • A corruption of essential system components such as BIOS or hard drive firmware can prevent your Dell from powering on or cause other issues such as difficulty connecting to wireless networks. You may be able to tell if this is likely by looking for signs of damage including water exposure, physical trauma, broken parts or burnt out components on the motherboard.

Faulty Motherboard Connections:

  • Physical connections between components and wiring can become loose over time and improperly connected components will prevent a laptop from getting enough power to turn on regardless of how your charger is attached. Inspecting these connections and reattaching any additional connections where needed may help solve this issue.

With any luck one of these steps will help diagnose what might be causing your Dell laptop not turning on correctly – at which point an IT professional should be consulted for further diagnosis where needed or replacement parts can be ordered online for DIY fixes!

Common Causes of a Dell Laptop Not Turning On

When your Dell laptop won’t turn on, the problem can be anything from a dead battery to a damaged charger. Sometimes, a user may forget to press the power button firmly and this can cause the laptop to not turn on. Keep in mind that many issues with Dell laptops are due to outdated or incorrect software or corrupted BIOS settings.

There are many common causes of why a laptop may have difficulty starting up:

  • The battery could be dead and needs to be charged.
  • The power adapter could be defective or damaged.
  • The power cord could be loose or disconnected from the power source and needs to be reconnected or replaced.
  • The hardware components inside the laptop could be failing due to overheating, lack of maintenance, age, or water damage.
  • Corrupted BIOS settings/updates are preventing the system from booting into Windows correctly.
  • A driver issue is preventing Windows from loading correctly or booting correctly.
  • Software updates/installations were performed incorrectly causing an issue with startup processes needed for the system to function properly.
  • Viruses and Malware infections have disabled critical system files needed for Windows start up successfully.

Troubleshooting Steps to Resolve the Issue

If your Dell laptop won’t turn on, below are some steps you can take to troubleshoot and try to resolve the issue. While these strategies may work for many of the common causes of this issue, it is important to note that some issues will not be able to be solved with these steps and may require further repair or replacement parts.

  1. Check for a Loose Power Cord: Make sure the power cord is firmly plugged into the laptop as well as a working power source. If either end of the power cord is loose or not connected, no electricity will flow and the laptop won’t turn on.
  2. Check Your Battery Status: Power off your device and remove the battery from its slot if possible (not necessary with all laptops). Reinstall it again then try turning on your device without relying on an external power source.
  3. Discharge Internal Components: Try unplugging your device from all outside sources and depress either the start or power button for 40-60 seconds so that internal components drain of their residual electricity (remember, no external connections). Then try plugging in an external source and turning it back on again.
  4. Determine a Possible Computer Failure: If you have tried everything above but nothing has changed then there could be a more serious hardware problem such as a malfunctioning part or circuitry failure due to liquid damage within your computer; in this case, contact Dell’s technical support team for additional assistance at their official website.

How to Reset the BIOS

The BIOS (Basic Input Output System) is the chip on your computer’s motherboard that controls information such as system settings and startup options. If your Dell laptop won’t turn on, resetting the BIOS may be a solution.

Before attempting to reset the BIOS on any laptop, make sure the battery is in good condition, or the laptop may not be able to power up. Also make sure you are using only original, compatible replacement parts and not counterfeit parts. With that said, here are some ways to reset the BIOS:

  1. Enter BIOS Setup – For many Dell laptops, you can enter the setup menu by pressing either F2 or F12 while booting up. Once inside, look for settings related to “Boot order”, “Boot sequence”, “Boot configuration” or some variation of these terms; check which drive is first in line for booting and adjust it if necessary.
  2. Use Default Settings – Most BIOS set-ups allow you to set your own preferences but also give you an option for default setting. You can use this option to completely erase all hard drive settings and return all values back to factory defaults; this will include any passwords set previously by secure admins so consider taking a screenshot of pertinent information before doing this method.
  3. Reset with Jumpers – This method requires opening the case of your laptop but is unlikey doable in most circumstances since jumpers are virtually extinct today since they were replaced with on-board UEFI/BIOS switches like CMOS clear pins located near processor socket which helps if user forget BIOS password/overclocking failed etc).
  4. If all other methods fail, disconnect power cord (including battery), remove CMOS battery from motherboard tray and wait for 10 minutes before reconnecting it – this has been known to reset practically any system setting including BIOS parameters after a few attempts and restarts due missing power supply .

How to Check the Battery and AC Adapter

When troubleshooting a laptop that won’t turn on, the first step is to check the battery and AC adapter. A laptop without power could be caused by a faulty power supply, bad battery or other hardware issue.

First check that the battery is properly connected to your laptop. If the battery is a separate unit rather than incorporated into the bottom of your computer, it should fit snugly in its compartment and should be firmly locked in place. After verifying that the battery is correctly secured, attempt to turn on your laptop. If it does not power on, remove the battery and attempt to turn it on again with only the AC adapter plugged in.

AC Adapter
The next step is to check the AC adapter. First verify that your monitor or wall outlet is working by plugging another device into it such as a light or lamp — if this doesn’t work, you may need an electrician to come in and replace your outlet or fuse box switch(es). Once it is confirmed that electricity is available at both ends of the cord, proceed with checking that DC voltage output from your AC adapter; this can be done using a multimeter (a device used for measuring electrical properties). The output voltage should match what’s printed on either side of DC connector found attached to one end of your AC power cord e.g. 19V / 3A or 16V / 4A etc… If proper DC voltage isn’t coming out from one end then chances are either A) internal components within AC adapter have burnt out due for various reasons such as short-circuit/overheating, B) you may have accidentally damaged cord by walking over it too often which may have caused wire(s) inside cable casing to fray/break off, C) faulty power outlet i.e dodgy wall socket itself [hurray!].

How to Check the Power Button

Before you decide that your Dell laptop won’t turn on, it’s important to check that the power button is functioning properly. There are several ways to do this to ensure it’s not just a mechanical issue within your machine. The first step is to make sure that the power cord and AC adapter are securely plugged in and properly connected.

Check both ends of the power cord for any physical damage or deterioration that could be preventing electricity from reaching your laptop. Ensure there isn’t any dirt or dust buildup near the power jack or outlets into which the cord is plugged in.

Once you have confirmed that the power cord and AC adapter are secure, check to see if any lights appear when you press down on the power button. A lit LED symbolizing battery life, hard drive activity and/or caps lock may be available depending on your model of laptop. If these indicators light up then it signals that electricity is reaching certain components within your machine–which confirms that the power button can work correctly in certain instances. If none of these lights come on, then it’s possible something else may be causing a disconnect between the laptop’s hardware and its software components (i.e., a malfunctioning fan).

If none of these tips seem to resolve the issue with powering up your Dell laptop, contact customer service for more advice or learning more about repair and replacement options available through various warranties or insurance policies purchased at purchase date


In conclusion, it is possible to diagnose and troubleshoot a Dell laptop that won’t turn on. By examining potential causes, such as out of date software and hardware, a defective power cord or adapter, or loose connections in the battery compartment, the problem can be identified and addressed for a successful outcome. If these solutions do not resolve the issue, consider seeking technical support from an authorized service center.